Contact customercare@twinelegance.com to check the status
of your order. Please include your order confirmation number so that we may
better assist you.
Twin
Elegance accepts all major credit cards, as well as the following: Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal Express and Shopify Pay.
Since your jewelry is made to order, we move very quickly to get your order started. Please contact us at customercare@twinelegance.com within 8 hours of placing your order. We will review your request and advise you if we are able to cancel your order. Once
you have been provided tracking information via email, your order cannot be
canceled.